Snappy Gifts Reviews

Snappy.com has a return policy that allows recipients to return damaged or defective gifts. Most vendors offer a 30-day return window. Once the return is shipped, the recipient can choose to either receive a replacement of the same item or choose a new gift of the same value. For any issues, recipients can contact the Customer Experience Team at info@snappy.com.

Regarding the shipping policy, Snappy.com includes shipping in their service. They deliver the chosen gift directly to the recipient once they have selected their preferred item from the collection sent to them. The recipient will need to enter their shipping information during this process. Shipping is always included in the service provided by Snappy.com.

Please note that Snappy.com charges a 15% service fee that covers logistics, curation, customized notifications, and customer support. This information should provide a comprehensive understanding of the return and shipping policies of Snappy.com.

Snappy.com offers three pricing plans: Essential, Elevated, and Enterprise. The Essential plan is free and includes features such as a gifting platform, unlimited users and teams, and the ability to send gifts to over 40 countries. The Elevated plan costs $999 per year and includes additional features such as access to more on-demand swag, integrations with HR systems, and a customized recipient experience. The Enterprise plan offers custom solutions at scale and includes a dedicated onboarding team, the ability to order swag in bulk, and top-tier security. Snappy charges a 15% service fee that covers logistics, curation, customized notifications, and customer support. The gift budget can range from $20 to $5,000. The final price of the gift is calculated based on the selected gift, the applicable tax rate, and Snappy's service fee. Any difference between the estimated and actual gift cost is returned to your balance on the first business day of each month.

Snappy.com is an award-winning, all-in-one gifting company that aims to spread joy and share gratitude. It takes the guesswork out of gift giving by offering both physical and digital gifts for over 200 countries. The platform allows senders to choose a gift collection, branded swag, or mix them together. They can also send Experiences or a single gift for those times when they know exactly what to give. The sender can customize the experience by selecting a unique digital unwrapping experience, adding their logo, personal greeting or video, and sending via email, text, or link. The recipient receives the personal greeting via email, text, or shared link, and can digitally unwrap their gift. They can then choose their favorite item from the collection sent, enter in their shipping info, type in their thank you note, and wait for their gift to be shipped. Snappy also offers branded gifts, which are perfect for showing pride in an organization. These can be used for new-hire onboarding, company celebrations, conferences, and events. The platform also allows for the automation of corporate reward and incentives programs with easy-to-use integrations. It can connect to over 5000+ apps with Zapier and has a specific integration for Salesforce, allowing for the celebration of customer milestones, measurement of ROI, and deepening of relationships by sending gifts to customers directly in Salesforce. Snappy is trusted by thousands of leading organizations and 47% of Fortune 100 companies use Snappy to create impactful gifting programs for their employees, customers, and prospects. Through its flagship partnership with Make-A-Wish, Snappy has been able to raise more than a million dollars to grant life-changing wishes for hundreds of children battling critical illnesses.

Snappy.com provides a comprehensive billing system. The Billing section in the Snappy Help Center offers resources to understand how Snappy's billing works. It includes information about Billing & Payments, Invoices, Budgets, Remaining Balance and Budget Section Breakdown, How to Add More Funds To Your Billing Method, Understanding Credit Availability and Prepayments, and How to Close Out a Campaign.

For Invoices, by default, Snappy uses the company’s billing information for all invoices unless it was customized on the account or billing method level. Account billing information can be edited on the Account Settings tab on the left side panel. Billing method information can be edited via the Billing tab by selecting the pencil icon next to your billing method. Monthly gift invoices are sent on the first business day of each month and will reflect gifts claimed and processed in the prior month. Detailed invoices can be downloaded from the Snappy Dashboard.

For any additional questions about billing, users are advised to reach out to the Finance team at Snappy.

To sign up for Snappy.com, visit the website and look for the "Sign Up" or "Create Account" option. You'll be asked to provide some personal information to create a personal Snappy account. By creating an account, you'll be able to discover and send curated gift choices to family and friends. Please note that by tapping create account or continue, you accept the Terms and Conditions and Privacy Policy of Snappy. Once the account is created, you can start exploring the features of Snappy. Remember, if an account is no longer being used, it can be deactivated by clicking on the three dots next to the account name and selecting "Deactivate." Enjoy your experience with Snappy!

To contact Snappy.com customer support, there are several options available. For general inquiries, visit the Contact Us page on their website. If assistance is needed with a gift received, there are solutions available. For those who need help with their Snappy Dashboard, they can log in to the dashboard and contact the Product Support team. For brand partnerships or technology partnerships, there are separate contact options. There is also a Snappy Help Center with advice and answers from the Snappy Team. If the customer support needed is for Snappy Popcorn, they can be reached at 800-742-0228 or via email at ups@snappypopcorn.com. If the support needed is for Snappy Shopper, they can be contacted at 0333 900 1250. Lastly, for immediate assistance, there is a chat option available on the bottom right of the Support page.